About us - Document Direct

About us

Document Direct is the UK’s premier outsourced typing and document production service for the legal, medical and professional services sectors.

This position is confirmed by us being the only outsourced transcription service which is endorsed and recognised by the Law Society of England & Wales.

An extremely stringent and in-depth review by the Law Society gave them the comfort and confidence to endorse us and we are a proud member of the Society’s Membership Benefits programme.

We take pride in our document accuracy, which is virtually 100% error free in every document. We turn around work within the hour, and offer 24/7 support at one consistant agreed rate. More than this, we work with our clients to design a process that really works for them and that makes the change to outsourced services an easy and positive experience as well as a sound business choice.

Our vision is to be the best at what we do. Our commitment to quality is second to none and we are the only ISO27001 accredited outsourced services business in the UK that offers a true UK based 24/7 service. We work incredibly hard at recruiting and retaining the best staff, with the skills your business needs. Key to this success is ensuring we have a happy, healthy business that is a pleasure to work with and for.

Our mission is to help you run your business more efficiently so that you can provide your clients with a better service than ever before. By being responsive to your needs, and tailoring our solutions to fit your business, we strive always to go above and beyond and make the change to outsourced secretarial services a welcome one.

Martyn Best

Chief Executive Officer

Sharon Sartain

General Manager

Shelley Bradshaw

Human Resources Manager

Viv Rivett

Operations Manager

Michelle Rowland

Customer Service Manager

Nadia Lynn

Client Liaison Manager

Gayle Polglase

Training Manager/Account Manager

Rachael Gilbert

Supervisor/Account Manager

Sharon Branch

Supervisor

Chris Smith

IT & Informatics Manager

Erica Glynn

Business Support Manager (Ireland)

Eoin Glynn

Sales Manager (Ireland)