Case Studies
“We would highly recommend Document Direct to any business looking to improve service levels and improve efficiency.”
– James Hottinger, EMW IT Manager
Click to view our complete case study with EMW
“Thanks to Document Direct we are now even more responsive to our clients.”
– William Robins, Keystone Law Operations Director
Click to view our complete case study with Keystone Law
Document Direct is an extremely valuable resource in my day-to-day activities. I highly recommend them as a service.
Absolutely fantastic and superb service. ”
– Alan Zeal, Consultant at Rix & Kay Solicitors LLP
Click to view our complete case study with Rix & Kay
“Meredith Connell has improved the typing and administrative resource provided to its lawyers and as a consequence has also increased its levels of client satisfaction by supplementing their in-house support through a global 24/7 commitment of skills and resource from Document Direct.”
– Shona Gillespie, WP Team Leader Meredith Connell
Click to view our complete case study with Meredith Connell
“Delivering accurate and on-time typing is a given. What makes Document Direct stand out is their account management and the development of strong relationships across our firm. This has given us confidence that feedback from lawyers is always acted upon. As a result, more people are using the service, and our lawyers, and indeed, secretarial teams have found the service an invaluable resource.”
– Tina Eagles, HR Manager
Click here to view our complete case study with Lewis Silkin
“The service is superb and we would not have operated so efficiently, especially during the recent covid-19 pandemic, had it not been for the support of Document Direct.”
– Nick Ellin, Partner
