“In our profession, our Clients expect every task to be dealt with expeditiously and to the highest of standards. I am delighted to say that Document Direct share our vision and are an integral part in ensuring that we meet all our service level agreements to the best of their ability.”
- 24/7 Availability
Document Direct provides a 24/7 typing service, 365 days a year. Our talented team of UK-based secretaries work around the clock giving you a resource at a lower cost than employing 9-5 staff.
We guarantee near 100% error free accuracy due to our strict induction and training process, and the fact that all of our typists are highly experienced legal and medical secretaries.
Document Direct offers the most effective and flexible outsource typing service for your typing needs in every environment. Simply dictate to us wherever you are!
- Customer Focused
We firmly believe in the value of close and co-operative relationships with our clients. We work hard to understand your needs and then work even harder to ensure we deliver a service that meets them.
- Cost Effective
We provide a cost-effective typing solution. This is a fixed rate, pay-as-you-go, no hidden extras plan. Document Direct helps your business operate more efficiently to improve your profitability, and by being able to receive your documents back quicker you can also provide a better client service.
We take confidentiality and security very seriously, which is why we work to the highest possible standards to provide you with 100% peace of mind.
Quick transcription is vital to a firm’s success and can have an enormous impact on the turnaround time of transactions. Our team is 100% focused on your work guaranteeing you the best possible service.
“It is a pleasure to recommend Document Direct. I have used their services in excess of 10 years. They have dealt with my work and enquiries competently and timeously. On occasion I have asked for an urgent response in relation to my work, and each time, my requests are met. These are among the reasons I look forward to continuing my association with them.”
“Having worked with DD for approximately eight years now and we find their approach to be professional and their service to be quick and accurate. Critical matters are always expedited urgently upon request. They are easy to communicate with and always take on board our feedback, with any issues being resolved to our satisfaction.”
You can send us your dictation from anywhere, at anytime - and know that we will be working for you within minutes.
99.7% of the time we are 100% error free which minimises your time correcting errors.
We are the only transcription service in the UK to offer true 24/7 accessibility and the Law Society endorsement.
Security and confidentiality are key to our service. Our ISO 27001:2013 accreditation underpins this.
Our cost is significantly lower than your traditional typist overhead. This can only add to your own profitability and efficiency.
We deliver bespoke solutions tailored to your documentation needs - and we care.
We are 100% focussed on your transcription needs. We are your dedicated typing resource.
Chief Executive Officer
Human Resources Manager
Technical Services Manager
Client Support Manager
Business Development Manager
Document Production Manager
Training Manager/Account Manager
Business Development Executive
IT & Informatics Manager