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24/7 AvailabilityDocument Direct provides a 24/7 typing service, 365 days a year. Our talented team of UK-based secretaries work around the clock giving you a resource at a lower cost than employing 9-5 staff.
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AccuracyWe guarantee near 100% error free accuracy due to our strict induction and training process, and the fact that all of our typists are highly experienced legal and medical secretaries.
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ConvenienceDocument Direct offers the most effective and flexible outsource typing service for your typing needs in every environment. Simply dictate to us wherever you are!
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Customer FocusedWe firmly believe in the value of close and co-operative relationships with our clients. We work hard to understand your needs and then work even harder to ensure we deliver a service that meets them.
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Cost EffectiveWe provide a cost-effective typing solution. This is a fixed rate, pay-as-you-go, no hidden extras plan. Document Direct helps your business operate more efficiently to improve your profitability, and by being able to receive your documents back quicker you can also provide a better client service.
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ConfidentialWe take confidentiality and security very seriously, which is why we work to the highest possible standards to provide you with 100% peace of mind.
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TurnaroundQuick transcription is vital to a firm’s success and can have an enormous impact on the turnaround time of transactions. Our team is 100% focused on your work guaranteeing you the best possible service.
Typing & Transcription Services
High-quality, quick and confidential typing and transcription services
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Document Direct
Endorsed by
Document Direct is the preferred supplier of LawNet and endorsed by Manchester Law Society, Cheshire & North Wales Law Society, and LawSave.
Our Benefits
1Convenience
You can send us your dictation from anywhere, at anytime - and know that we will be working for you within minutes.
2Accuracy and quality
99.7% of the time we are 100% error free which minimises your time correcting errors.
324/7 availability
24-hour availability for out-of-hours and weekend secretarial support 365 days a year coverage – even on bank holidays..
4Security
Security and confidentiality are key to our service. Our ISO 27001:2022 accreditation underpins this.
5Reduce costs - improve efficiency
Our cost is lower than your traditional typist. This adds to your own profitability & efficiency.
6Customer focus
We deliver bespoke solutions tailored to your documentation needs - and we care.
7Improved turnaround times
We are 100% focussed on your transcription needs. We are your dedicated typing resource.
Our People
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Martyn Best
Chief Executive Officer
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Pauline Connolly
Operations Director
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Shelley Bradshaw
Human Resources Manager & Account Manager
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Viv Rivett
Technical Services Manager
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Emma Wilkinson
Client Support Manager
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Michelle Rowland
Business Development Manager & Senior Account Manager
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Jacqui Sharples
Document Production Supervisor
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Gayle Gordon
Training Manager
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Karen Godden
Client Success Manager & Account Manager
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Sharon Branch
Supervisor
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Chris Smith
IT & Informatics Director
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Rachel Newman
Account Manager
