-
24/7 AvailabilityDocument Direct provides a 24/7 typing service, 365 days a year. Our talented team of UK-based secretaries work around the clock giving you a resource at a lower cost than employing 9-5 staff.
-
AccuracyWe guarantee near 100% error free accuracy due to our strict induction and training process, and the fact that all of our typists are highly experienced legal and medical secretaries.
-
ConvenienceDocument Direct offers the most effective and flexible outsource typing service for your typing needs in every environment. Simply dictate to us wherever you are!
-
Customer FocusedWe firmly believe in the value of close and co-operative relationships with our clients. We work hard to understand your needs and then work even harder to ensure we deliver a service that meets them.
-
Cost EffectiveWe provide a cost-effective typing solution. This is a fixed rate, pay-as-you-go, no hidden extras plan. Document Direct helps your business operate more efficiently to improve your profitability, and by being able to receive your documents back quicker you can also provide a better client service.
-
ConfidentialWe take confidentiality and security very seriously, which is why we work to the highest possible standards to provide you with 100% peace of mind.
-
TurnaroundQuick transcription is vital to a firm’s success and can have an enormous impact on the turnaround time of transactions. Our team is 100% focused on your work guaranteeing you the best possible service.
Typing & Transcription Services
High-quality, quick and confidential typing and transcription services
Read More..
Document Direct
Endorsed by
Document Direct is endorsed by the Manchester Law Society, Lawnet, Lawshare,
and is a founding member of Calico Legal Solutions Group.
Our Benefits
1Convenience
You can send us your dictation from anywhere, at anytime - and know that we will be working for you within minutes.
2Accuracy and quality
99.7% of the time we are 100% error free which minimises your time correcting errors.
324/7 availability
24-hour availability for out-of-hours and weekend secretarial support 365 days a year coverage – even on bank holidays..
4Security
Security and confidentiality are key to our service. Our ISO 27001:2013 accreditation underpins this.
5Reduce costs - improve efficiency
Our cost is significantly lower than your traditional typist overhead. This can only add to your own profitability and efficiency.
6Customer focus
We deliver bespoke solutions tailored to your documentation needs - and we care.
7Improved turnaround times
We are 100% focussed on your transcription needs. We are your dedicated typing resource.
Our People
-
Martyn Best
Chief Executive Officer
-
Pauline Connolly
Operations Director
-
Shelley Bradshaw
Human Resources Manager & Account Manager
-
Viv Rivett
Technical Services Manager
-
Emma Wilkinson
Client Support Manager
-
Michelle Rowland
Business Development Manager
-
Jacqui Sharples
Document Production Supervisor
-
Gayle Polglase
Training Manager/Account Manager
-
Karen Godden
Client Success Manager & Account Manager
-
Sharon Branch
Supervisor
-
Chris Smith
IT & Informatics Director
