Viv Rivett
Technical Services Manager
Viv has responsibility for various aspects of the Document Direct infrastructure, including providing first-level internal and external support and managing the supportive and administrative elements associated with these. Her role includes assisting with new client setups on our system, new users, leavers and client templates.
She comes from a background of many years as a legal secretary (originally in Australia and then in England) plus working as a freelance IT trainer/assistant. She has gained an enormous range of experience over the last 40-plus years in the legal field.
Viv has worked with Document Direct since 2011 and she covers both the IT support side and typing of client dictations. She has found it extremely helpful having the first-hand knowledge and experience of the typing side, to bring to the table in her technical support role.
Prior to joining Document Direct, Viv worked in London and Leeds as a temp secretary (Solicitors and Barristers) then in Manchester as a float secretary for seven years and then worked for eight years as IT Support Manager (Solicitors).
Favourite sport or pastime
Viv enjoys horseriding, walking and singing – sometimes all at the same time!
Favourite country visited
As an Aussie, it’s a joy to hear that her best country visited is England.
Favourite tipple
Kahlua and Baileys mixed cocktail, drunk after a bite of chocolate.
Best TV box set or favourite movie
Westerns or horsey movies of any type; Schindler’s List, Avatar, the King’s Speech and anything starring that well known Australian, Russell Crowe. Best TV box sets – Merlin and the Vicar of Dibley.
