Martyn Best - Document Direct
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Martyn Best

Martyn Best

Chief Executive Officer

Martyn is the founder and Chief Executive of Document Direct and has much experience in building businesses with lively, motivated and enthusiastic teams. Integrity and doing the right thing are key elements of this approach together with achievement, inclusiveness and fun – and a very clear focus on customer and client satisfaction.

From a financial background as a Chartered Accountant with Ernst & Young in both Saudi Arabia and Liverpool, he has played a key role in supporting, investing and developing a wide range of businesses in many sectors. This has given him considerable experience in the many issues of growth and creating strong teams.

He founded Document Direct in 2005 and is fully focused on ensuring the business produces a first-class service, based on reliability and consistency, integrating the best technologies, and providing the best possible customer service experience.

He brings experience, enthusiasm and a positive outlook and outside of Document Direct, he has four children, watches the occasionally inspiring Tranmere Rovers and Everton games, plays inconsistent golf and is a keen cyclist having completed both London to Paris and London to Amsterdam in aid of the National Youth Advocacy Service – and is currently in training for the Etape de Tour in July 2023.

He is also Managing Director of LegalRSS, which provide court report summaries, and also publishes The Messenger on behalf of the Manchester Law Society, and finally, he is also a Trustee of the Royal Court Theatre in Liverpool, NYAS and is an owner of the UK’s leading professional wrestling business, PROGRESS Wrestling. and is a Past President of the Liverpool Society of Chartered Accountants.

Tips to our clients, from experience

Use us on every opportunity you can!

Favourite sport or pastime

Watching football, actually cycling and skiing.

Favourite country visited

France for skiing, the Caribbean for sunshine and China and south-east Asia for the cultural impact.

Favourite tipple

Wine of most shades.

Best TV box set or favourite movie

The Sopranos, and It’s a Wonderful Life.

Martyn Best

Chief Executive Officer

Pauline Connolly

Operations Director

Shelley Bradshaw

Human Resources Manager & Account Manager

Viv Rivett

Technical Services Manager

Emma Wilkinson

Client Support Manager

Michelle Rowland

Business Development Manager

Jacqui Sharples

Document Production Supervisor

Gayle Polglase

Training Manager/Account Manager

Karen Godden

Client Success Manager & Account Manager

Sharon Branch


Chris Smith

IT & Informatics Director