Chris Smith - Document Direct
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Chris Smith

Chris Smith

IT & Informatics Director

Chris is the Informatics and IT director for Document Direct and has wide ranging experience within information technologies. He has been supporting the company since 2011 and is responsible for implementing ongoing process improvements and overseeing all technical aspects of the business, including the maintenance of our ISO 27001 Information Security Management Standard.

Originally from South Africa, Chris moved over to the UK in 2002 where he furthered his career in the outsourced transcription industry.

Chris has over 15 years’ experience working in the legal technology industry, primarily within the dictation and transcription and speech recognition fields. He has provided consulting services to major international law firms in the past and also worked with software vendors providing productivity and workflow solutions.

Martyn Best

Chief Executive Officer

Pauline Connolly

Operations Director

Shelley Bradshaw

Human Resources Manager & Account Manager

Viv Rivett

Technical Services Manager

Emma Wilkinson

Client Support Manager

Michelle Rowland

Business Development Manager

Jacqui Sharples

Document Production Supervisor

Gayle Polglase

Training Manager/Account Manager

Karen Godden

Client Success Manager & Account Manager

Sharon Branch


Chris Smith

IT & Informatics Director