Welcome gunnercooke partners!
Well, hello there, Team gunnercooke!
It’s great to have you on board.
If you’re new to our service – welcome!
If you have been using our service for a while now – we hope to continue serving you top-quality transcriptions 24 hours a day.
24-hour support
For those of you new to Document Direct, we have been working with gunnercooke for a number of years now. Our dictation service is available to you 24/7 and our helpdesk is also on standby around the clock. So if you do need any urgent help with your dictations, email helpdesk@documentdirect.co.uk and we’ll do our best to help you ASAP.
E-bundle service at Document Direct
Creating electronic bundles for Court can be time-consuming and need to be formatted to meet HMCTS Court Guidelines.
Document Direct can produce your bundles to HMCTS Court Guidelines, including full optical character recognition (OCR), hyperlinks from Index, and full pagination.
Our bundle service is offered at a flat rate for gunnercooke Partners of £30.00 plus £0.59/minute for processing/formatting.
As an introductory offer, we will provide up to two hours of Document Production/e-bundle service time free of charge.
How to share your documents:
Send the documents that are to be included within your bundle to our Document Production Team: dps@documentdirect.co.uk (via a file share facility e.g. Sharepoint/Dropbox)
Tips:
It’s helpful if the documents can include the following detail:
- Named according to the index
- Prefix each document with a number to highlight the order they should appear in the bundle
- Include any instructions e.g. sections required
- Don’t forget to let us know the timeframe for your work to be returned so that you meet those important deadlines
- Additional documents can be included at a later date, if required.
New to dictating?
Download our free guide on the Do’s and Don’t’s of dictation to help you get started.
Click to download our “Learn to dictate in 5 easy steps” guide
Want to hear from your team?
We’re delighted to be able to offer each and every member of the gunnercooke team the opportunity to use our services. And we’re always happy to hear feedback from you so please don’t hesitate to get in touch. Here is some of the more flattering feedback we have received from your colleagues:
I have recently joined gunnercooke as a partner in the family department. I have been working as a family Solicitor with a PA for over 20 years and was not sure how I would manage without one.
I was introduced to Document Direct through a colleague. I have found the quality and speed of the typing exceptional which vastly exceeded my expectations.
I tend to do large batches of dictation which used to leave my PA backed up for days. Document Direct have ensured that my typing has all been back for checking within 4 hours (my requested response time).
I have also used Document Direct to prepare a trial bundle and again the service I received was excellent.
I would not hesitate to recommend Document Direct for their typing and document production services.”
– Joe Bartlett
I gave Document Direct a long loan document which was poorly formatted and frankly looked unprofessional; different indents, styles, fonts(!) and the cross-referencing didn’t work properly. I left the document with the DD team and within a few days, it was re-formatted and worked perfectly. The document was then provided to the client to use as a template and they were very pleased with the outcome…we are now sending the rest of the documents to DD to work their magic!
– David Merson
I first started working with Document Direct’s predecessor, Voicepath, around 10 years ago, and when my secretary of over 20 years retired in 2015, I decided to take the plunge and move everything across to Document Direct. I didn’t think it would be a success as my secretary knew how I worked, had fabulous grammar and always returned things better than I dictated them.
To my continuing surprise, that is exactly the relationship which I have enjoyed with the numerous typists who work on my files at Document Direct, whatever the hour of the day. It is a fabulous service with exceptional turn-around speeds. I cannot recommend them enough.
– Jonathan Golden
