Nationwide Solicitors Alliance - outsourcing and digital dictation an added benefit
October 21, 2008
The inaugural meeting of Nationwide Solicitors Alliance (NSA) on 16 October discussed the challenges faced by small and medium sized firms: competing for commoditised services, rising cost of PI premiums and brokerage of work by panels to name just a few.
It may sound all doom and gloom but two people, Steve Battarbee and Tracy Thompson, who put their heart and soul into forming the NSA, have come up with some very real and positive answers to these challenges. They’re taking on the “big gun high volume firms” with hi-tech marketing and joint initiatives, they’re working with insurance companies to reduce PI premiums and they’ve recruited a support network of valuable sponsors to help them and their members.
Document Direct is supporting NSA members to be more profitable, work smarter and maintain their high standards and excellent service to their clients. Installing a digital dictation system will do three things:
- make distributing and prioritising the dictation easier, work is produced more efficiently, by fewer secretaries;
- make dictation is easy to outsource which is less costly than in-sourcing (bringing in temps and recruiting).
- make working from home, from a mobile or any internet computer possible and provide a real flexible workplace and flexible work times.
But people don’t like change! We understand this and work with lawyers - and their secretaries - so that a digital dictation system and outsourcing are integrated into current working systems and practices as painlessly as possible.
If you already have a digital dictation system then it’s more than likely compatible with outsourcing to Document Direct.
If you don’t already have a digital dictation system then we can advise on the best and most cost effective solution for you and your secretaries. However, if you don’t want to spend money and invest in your own dictation system, then why not make use of our system free of charge. You can still outsource your dictation, maintaining the highest support and service to your clients, with the minimum in-house secretarial cover.
At the very least, Document Direct can help you reduce your spend on temporary cover for holidays and sickness as we offer a pay as you use service with no minimum subscription.
All NSA members will receive an additional 10% discount on our services - simply quote your membership number to us.
Contact jayne.smith@documentdirect.co.uk to arrange a demonstration or a free trial.







