Feasibility of outsource typing
Posted by Jayne Smith on August 2, 2008 · 1 Comment so far - leave yours below
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A busy lawyer dictates 30 minutes per day. This costs £36 per day to outsource. Over a month (20 days) this equates to £720, that’s less than £9,000 a year. The average cost to employ a secretary is £20,000 a year when on-costs are taken into account. It’s possible to slash the secretarial overhead by 50% yet still have 100% efficiency.
Preparing a cost analysis for a business which is already using a digital dictation system is quite easy. A digital system with workflow management allows reports to be created so it’s easy to see the length of the recording, how long it’s taken to be typed and who by. Document Direct uses the reporting system from its dictation system to calculate the charges on per minute of recording basis so costs comparator between in-house typists and outsourcing can be given almost immediately.
For those businesses still using analogue tapes, it would be useful for the length of the dictation to be recorded manually (for at least a week) as the dictation is being completed. Otherwise, quite often the only comparator will be the number of typed pages and completed documents.
A useful guide will be to “see” how much dictation a busy personal injury lawyer produces each week and how many typed pages that equates to.
In the documents available below it can been seen that a busy personal injury lawyer has produced 3 hours 11 minutes dictation in one week in June, which has produced 142 typed pages of text. The costs for this, at our current charge of £1.30 per minute, equates to £248.30. The length of typing time is irrelevant as the cost is fixed to the dictation time. Needless to say, all deadlines for completion of the work were met in good time. What is interesting to note is that the dictation was received during the working hours of 8.30am and 6.00pm, Monday to Friday, so costs should be compared to the emloyment of a temporary or permanent secretary in-house for those hours.
There are many different reasons to outsource and just as many benefits. Don’t take our word for it - click on the links below to download case studies from Document Direct clients.
- Case Study from Parkin S Booth, Insolvency Practitioners
- Case Study from India Buildings Chambers, Barristers
- Case Study from Brown Turner Solicitors
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[...] typing from a very busy fee earner can cost anything up to £200 a week and there are plenty of case studies which you can rely upon to support [...]