Outsourcing from Bighand
BigHand have developed an outsource module which works in two different ways:
- the fee earner chooses to send the work as he dictates; or
- the manager selects which jobs from the system are to be sent.
Whichever method is chosen, Document Direct is ready to type up your documents as dictation arrives almost instantly on our server.
The BigHand outsource module allows fee earners and managers to track each piece of dictation that is outsourced in just the same way as it is internally. The dictation will show on your system whether it is “in progress” or “completed”.
BigHand will install the outsource module and configure your existing system by adding Document Direct as another “Typist Group” for your authors to access. You can call your typist group whatever you like, for example, ”Out of Hours” or ”Overflow”.
If you are a BigHand user and would like to outsource we will arrange at no cost to you for you to have Bighand’s outsource module installed.
Download the BigHand3 Outsourcing Datasheet here.
