Customer experience
Do we get the thumbs up, or the thumbs down?
As much as we love it when we hear great testimonials about the services we provide (please don’t stop), it’s probably more important that we learn of anything we’re not doing right.
This is an open page for you to tell us of your experience of our services. Simply fill in the comments box below and your honest, unabashed truths will be shown to the world via the wonders of the internet. We promise we won’t publish your email address, just your name, company and comments.
Digital dictation and outsourcing is an absolutely fantastic resource to be able to use at any hour of the day, any day of the week. Document Direct have assisted in the growth of Nationwide Solicitors Alliance by providing a very speedy and valuable service - quite often at midnight on a weekend! Thanks to Jane and all the typists - we couldn’t have got where we are without you.
What can I say, there are many aspects of my job at the moment which are causing premature hair loss because of system malfunction of one kind or another!! Enter Document Direct, sanity and order has been restored!!! Even at the weekend. Keep up the excellent work!
A revolution to our working practices. We are very deadline driven and Document Direct offer an excellent service and do exactly what they say they are going to do, in the timeframe that the customer requires. I would have no hesitation in recommending their services to other companies or colleagues
