The latest solicitors to outsource dictation
November 18, 2008
Goodmans Solicitors are the latest law firm to use outsourcing to save overhead and increase the profitability of their work.
Lynn Evans, Practice Director, says “We’re making the most of our investment in the digital dictation system we have installed and outsourcing to Document Direct has helped the business run smoothly during times of staff shortage and heavy workloads.”
Law practices are making small changes can have huge savings, often slashing overhead by as much as 50%. Investing in a digital dictation system doesn’t have to be expensive as we can give our clients our dictation system free of charge.
Read more client testimonials here.
Nationwide Solicitors Alliance grows
October 31, 2008
We’re delighted that the Nationwide Solicitors Alliance is growing. The latest firms to sign up to the Alliance are Kelly & Co in Leeds, Edward Hands & Lewis in Loughborough and Binghams in Leicester.
Tracy Thompson and Steve Battarbee are presenting the Alliance to Surrey law firms at an event in Cobham on 10th November.
All Nationwide Solicitors Alliance members receive 10% discount from Document Direct’s outsource typing services.
Confidential outsource typing services
September 9, 2008
Loading ...Outsourcing has received some bad press in the past. Using typing services offshore has proved very unpopular, especially as we have a very willing and able workforce on home turf. One of the reasons for outsourcing offshore has not been related to cost but an assurance of confidentiality.
What more can we do to ensure confidence from our local workforce? At Document Direct we ask each of our typists to sign Confidentiality Agreements and refer our clients to our terms of business which set out our position with regard to confidentiality. Should we go a step further and have our candidates CRB checked? Answer our poll and let us know.
What’s your reason to outsource your typing?
August 14, 2008
Document Direct is here to provide you with the best outsource typing service that you want and need. We’ve found many reasons why businesses and individuals choose to outsource their dictation. Answer our poll and let us know your reason. If you choose “other” then please leave a comment in the box at the bottom of the page.
Loading ...Feasibility of outsource typing
August 2, 2008
A busy lawyer dictates 30 minutes per day. This costs £36 per day to outsource. Over a month (20 days) this equates to £720, that’s less than £9,000 a year. The average cost to employ a secretary is £20,000 a year when on-costs are taken into account. It’s possible to slash the secretarial overhead by 50% yet still have 100% efficiency.
Preparing a cost analysis for a business which is already using a digital dictation system is quite easy. A digital system with workflow management allows reports to be created so it’s easy to see the length of the recording, how long it’s taken to be typed and who by. Document Direct uses the reporting system from its dictation system to calculate the charges on per minute of recording basis so costs comparator between in-house typists and outsourcing can be given almost immediately.
For those businesses still using analogue tapes, it would be useful for the length of the dictation to be recorded manually (for at least a week) as the dictation is being completed. Otherwise, quite often the only comparator will be the number of typed pages and completed documents.
A useful guide will be to “see” how much dictation a busy personal injury lawyer produces each week and how many typed pages that equates to.
In the documents available below it can been seen that a busy personal injury lawyer has produced 3 hours 11 minutes dictation in one week in June, which has produced 142 typed pages of text. The costs for this, at our current charge of £1.30 per minute, equates to £248.30. The length of typing time is irrelevant as the cost is fixed to the dictation time. Needless to say, all deadlines for completion of the work were met in good time. What is interesting to note is that the dictation was received during the working hours of 8.30am and 6.00pm, Monday to Friday, so costs should be compared to the emloyment of a temporary or permanent secretary in-house for those hours.
There are many different reasons to outsource and just as many benefits. Don’t take our word for it - click on the links below to download case studies from Document Direct clients.
- Case Study from Parkin S Booth, Insolvency Practitioners
- Case Study from India Buildings Chambers, Barristers
- Case Study from Brown Turner Solicitors
