BigHand systems are helping increase profitability
Posted by Jayne Smith on July 24, 2008 · Go on - leave a comment below
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The current economic climate is an opportunity for firms to look at their systems and ways to improve profitability and save costs.
Moving from stage 1 digital dictation, the simple transportation of dictation from fee earner to secretary, and onto stage 2, managing workflow, means firms can allocate their dictation to a larger pool of available secretaries. The “Big Brother” type technology means all work is visible and gone of the days when a secretary would sit and twiddle fingers with nothing to do. The benefit of workflow systems means it is now possible to analyse the type of work being dictated by individual fee earners and how individual secretaries perform.
BigHand’s recent press release gives some amazing statistics from some of their larger clients, for example, Venters Solicitors have saved £50,000 in only 12 months.
You can download BigHand’s press release by clicking here.
Of course, it goes without saying that being able to outsource typing will bring a huge cost benefit to firms. A good legal secretary is an unqualified fee earner and outsourcing the typing not only helps those secretaries be more productive but also improves services to client with faster turnaround times of documents.
Click here to have your own free trial of outsourcing.
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