After you’ve read the application form, you really do need to check the skills
January 22, 2010
I feel I must share with you some of the results of the tests we receive back from “transcriptionists” looking to work with us.
I have already posted on our website details of the lengths we go to to make sure that we recruit only the best people who have the characteristics we feel are best suited to working autonomously for our clients. If you haven’t yet read the case study, a link is here.
Our online application form acts as a filtering system for the “wrong” type of person applying to work with us. Before we take any application further we also make sure that they can read, write and spell business English. Occasionally I am appalled and shocked at the standard of some of the documents returned back to me. Firstly, because it is obvious they don’t understand what an apostrophe is and, secondly, they don’t have the commonsense to figure out a way of cheating on my document.
Here’s a completed test which was received by me today. CLICK HERE TO DOWNLOAD WORD DOCUMENT. If you’re involved in recruitment you might find this test document useful too.
It’s snow joke
January 5, 2010
This picture was taken whilst trying to drive into work this week. As you can see the weather conditions have made driving quite treacherous.
This reminds me of what happened to one of our clients last year, in February 2009, when London came to a standstill because of the snow.
Our law firm client thought they had everything sorted and business was as usual because their solicitors could dictate from their blackberrys from home and had no need to travel. The upset came when they realised that their secretaries couldn’t get into the office and it caused them a huge backlog of work and tremendous pressure to meet deadlines.
We had an outsource module added to the client’s digital dictation system so that the dictation from the solicitors could be sent to our service with a click of a button, by-passing employed secretaries and resulting in documents being produced more cost effectively and timely.
So far in 2010 we’ve already broken a record of having one of the longest cold snaps for decades. The local authories have ran out of grit to keep our roads safe. It looks like things will be getting worse.
What contingency plans do you have in place for your staff not being able to make it into work?
Now is the time to take full advantage of technology available. Using remote secretaries who are home-based means you don’t have to worry about getting into the office to have your work done. Access online is straight forward and our remote services can fully integrate into your in-house digital dictation system.
If you don’t have any digital dictation yet, then what are you waiting for? Use our free software and work from home instead. Call us now on 0151 227 9150 to set up your free account and don’t let the severe weather conditions interrupt your business.







