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Christmas holiday season 2009 opening hours

December 23, 2009

Whilst our services remain open for business during the Christmas season we are not able to guarantee our usual fast 1 hour turnround service.  Clients who send us dictation and documents for copy typing can expect a turnaround of no longer than 24 hours. 

However, if urgent work is required, please call our customer hotline 0845 053 1626, and our team will act on your requests as soon as possible. 

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We would like to wish all of our clients, collegues and friends a very merry Christmas and healthy and happy New Year.

Expanding law firm uses outsourcing to control costs

December 7, 2009

Document Direct is delighted to support new law firm, Hughes Carlisle as it expands its business by the appointment of former Gorvins partner, Paul Humphreys. The specialist personal injury firm uses case management systems to produce and manage its document workflow but the expansion into commercial litigation means more bespoke and detailed documents are required.Managing partner, Gillian Carlisle, says:

Paul is used to having his own secretary provide support and I was quite concerned at how he would adapt to using remote secretaries and outsourcing. But I needn’t have worried. The ease of use, speed of response and quality of documents produced has exceeded our expectations and Paul has settled in straight away.